Privacy Policy | MRI Jammu

          Welcome to MRI Jammu (mrijammu.com), an online platform owned and managed by Nidhi Verma. By using our website, you agree to the practices described in this Privacy Policy. This document explains what information we collect, how we use it, how we protect it, and your rights when using our website and appointment assistance services.
        

Information We Collect

When you contact us or request an appointment, we may collect the following information:

Personal Information

Full Name
Age
Gender
Mobile Number
Email Address
City or Location
Address (if required)

Medical Information

When necessary for appointment booking, we may collect:

Doctor's prescription
Type of MRI, CT Scan, PET Scan, or other diagnostic test required
Previous scan reports (if voluntarily provided)
Relevant medical history needed for scheduling
Preferred diagnostic centre or appointment date

We only collect information that is necessary to provide the services you request.

How We Use Your Information

Your information may be used to:

Assist with MRI, CT Scan, PET Scan, and diagnostic test appointments
Respond to your enquiries
Coordinate with our diagnostic imaging partners
Provide customer support
Improve our website and services
Send appointment confirmations or important service updates
Meet legal and regulatory requirements

Note: We do not sell your personal information to anyone.

Sharing Your Information

Your information may be shared only in the following situations:

With your permission.
With diagnostic centres involved in your appointment.
When required to complete the healthcare service you requested.
When required by law or government authorities.
To protect the legal rights, safety, or security of our users or website.

All partner diagnostic centres are expected to use your information only for providing the requested healthcare services.

Data Security

We use reasonable technical and administrative measures to protect your information, including:

SSL-secured website connections
Secure servers
Password-protected systems
Restricted access to authorised personnel
Regular security monitoring

Although we take appropriate precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain your information only for as long as necessary to:

Process appointment requests
Provide customer support
Maintain service records
Comply with applicable laws
Resolve disputes

When your information is no longer required, it is securely deleted or anonymised wherever appropriate.

Cookies

Our website may use cookies to improve your browsing experience.

Cookies help us:

Remember your preferences
Analyse website traffic
Improve website performance
Enhance user experience

You can disable cookies through your browser settings, although some website features may not function properly.

Third Party Services

Our website may contain links to third-party websites, including diagnostic centres and healthcare providers.

We are not responsible for the privacy practices, content, or policies of these external websites. We encourage you to review their privacy policies before sharing any personal information.

Children's Privacy

Our services are intended for adults. Appointment requests for individuals under 18 years of age should be made by a parent or legal guardian.

We do not knowingly collect personal information from children without appropriate guardian involvement.

Medical Disclaimer

MRI Jammu is an appointment assistance and information platform.

We do not provide medical advice, diagnosis, treatment, or interpretation of diagnostic reports. All MRI scans, CT scans, PET scans, diagnostic reports, and medical opinions are provided solely by the respective diagnostic centre and qualified healthcare professionals.

Always consult your treating doctor regarding your diagnosis, treatment, and medical decisions.

Your Rights

Depending on applicable laws, you may have the right to:

Request access to your personal information
Correct inaccurate information
Request deletion of your data where legally permitted
Withdraw consent for future communications
Ask questions about how your information is used

To exercise these rights, please contact us using the details available on our Contact Us page.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or website operations.

Any updates will be published on this page along with the revised effective date. We encourage users to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our Contact Us page.

Our team will make every reasonable effort to respond to your enquiry as quickly as possible.

Go to Contact Us Page