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Refund and Cancellation Policy

How appointment cancellations and refunds are handled on MRI Jammu.

Welcome to Mrijammu.com. We are an online platform that helps users find MRI centers and request or book MRI scan appointments. We do not perform MRI scans or provide medical services. This Refund and Cancellation Policy explains how appointment cancellations and refunds are handled when using our platform.

Our Role

Mrijammu.com acts only as an appointment booking platform. All MRI scans, medical services, pricing, and payment terms are managed by the respective MRI center or healthcare provider.

Appointment Cancellation

Users may request to cancel or reschedule an appointment by contacting the respective MRI center directly or by using the contact information provided during the booking process.

Cancellation requests are subject to the policies of the selected MRI center.

Refund Policy

If no payment is collected by MRI Jammu, we do not process or issue refunds. Any refund request for services paid directly to an MRI center must be handled with that MRI center according to its own refund policy.

If MRI Jammu collects a booking fee or advance payment, any eligible refund will be processed in accordance with the terms communicated at the time of booking. Approved refunds, where applicable, will generally be processed within 7–10 business days to the original payment method.

No Guarantee of Medical Services

Booking an appointment through our platform does not guarantee:

  • Availability of a specific doctor or radiologist.
  • Availability of a preferred appointment time.
  • Completion of the MRI scan.
  • A particular diagnosis, report, or treatment outcome.

The selected MRI center may reschedule, postpone, or cancel appointments due to operational, medical, or other circumstances.

Changes by MRI Centers

MRI centers are solely responsible for:

  • Appointment scheduling
  • Pricing
  • Scan availability
  • Service changes
  • Cancellation policies
  • Refund decisions for payments made directly to them

We are not responsible for decisions made by the MRI center regarding appointments or refunds.

User Responsibility

Users are responsible for:

  • Providing accurate booking information.
  • Arriving on time for appointments.
  • Following the preparation instructions provided by the MRI center.
  • Reviewing the cancellation and refund policies of the selected MRI center before making any payment.

Contact Us

If you have questions regarding your booking made through MRI Jammu, please contact us using the information provided on our Contact Us page. For refunds, cancellations, or service-related concerns, you may also need to contact the respective MRI center directly.

Go to Contact Us Page
MRI JAMMU

Platform for MRI scan assistance, pricing guidance, and appointment scheduling in Jammu and nearby regions.

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